Privacy Policy
Privacy Policy
At Black Swan Living, transparency and respect are at the heart of everything we do. When you provide your contact information, you agree to receive promotional messages sent via an autodialer. This agreement isn’t a condition of any purchase. By continuing, you’re also agreeing to our Terms of Service and Privacy Policy. Message and data rates may apply.
What We Collect
When you engage with us—whether by visiting our website, submitting a form, or contacting our team—we may collect personal information such as your name, phone number, email address, and any information you choose to share.
How We Use Your Information
We use this information to provide excellent service, response to inquiries, send updates related to your account, and if you’ve opted in, share occasional promotional messages about available properties or community updates. We do not sell your personal information, and we use it solely to enhance your experience with Black Swan Living.
Who We Share It With
We do not share your personal data with third parties for marketing purposes. We may share necessary information with trusted partners (such as our software providers or maintenance vendors) solely to deliver essential services.
Text Messaging (SMS) Information
When you opt in to receive text messages from Black Swan Living, we collect your mobile phone number; the date, time, and method of your opt-in (for example, the form you submitted, the box you checked, or the keyword you texted); and the content of the messages you exchange with us. We use this information to send the messages you have agreed to receive, to respond to you, to honor opt-out requests, and to keep records of your consent.
We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services, such as our messaging platform provider, property management software, and customer service providers, is permitted only so that they can perform those services for us. All the categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out at any time by replying STOP to any text message, or by contacting us at (507) 218-2071 or hello@blackswanteam.com. Message and data rates may apply. For the full text messaging terms, see Section 5 of our Terms of Service.